Praisegrid

The dashboard, up close

Built to actually run your reputation, not just report on it

Three systems doing the real work behind the scenes: catching a crisis the second it happens, drafting replies that sound like you, and watching your competitors so you don't have to.

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Inside the dashboard

The three things that actually move your reputation

Not a feature list, the actual software your team logs into every day.

Crisis mode

Autonomous Crisis Shield

The moment a 1 or 2 star review lands, it's pinned to the top of your feed with a Crisis Alert badge and a calm, on-brand response already drafted. You just approve it.

Respond to a crisis in under 60 seconds
See how a crisis response gets drafted
Review feed with a pinned 1-star review, Crisis Alert badge, and drafted response

AI response drafting

Claude Opus Brand Voice

Every response is drafted by Claude Opus, trained on your tone and past replies, so it reads like your team wrote it, not a robot. Review it, tweak it if you want, approve in one click.

Save 5+ hours a week on responses
Try it with your own reviews
AI-drafted response next to the original review, ready to approve

Local competitive intel

Local Competitor Radar

See the recurring complaints in a nearby competitor's own public reviews, turned into concrete moves you can make this week to win their unhappy customers.

Turn a rival's weak spot into your next customer

Powered by Google's official Places API, no scraping, no ToS risk

Scan your own competitor
Competitor Radar panel showing a rival's recurring complaint themes

FTC Compliance Shield

Every customer sees the same public review link, always

Your dashboard runs a live audit on every private feedback submission to confirm nobody was routed away from Google or Yelp based on their rating. Built to the FTC's 2024 rule on fake and manipulated reviews, 16 CFR Part 465, so review gating never happens on your account.

Google Map ranking simulator

Where do you rank in the local 3-pack?

Enter your category and zip code to simulate how review velocity affects your position in Google's local map results.

Illustrative simulation, not a live Google Maps lookup.

And the details that make it feel effortless

Small touches that add up to a dashboard your whole team actually wants to use.

Every platform, one inbox

Google, Yelp, and Facebook reviews land in a single feed, no more tab-switching.

Franchise & multi-location view

Compare every location side by side and spot which one needs attention first.

Urgent review routing

Low-star reviews with high-risk language get flagged for immediate human review.

Embeddable review widget

Show your best reviews on your own site with a drop-in, on-brand widget.

Mobile alerts

Get notified the moment a new review comes in, wherever you are.

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No credit card required • Cancel anytime with 1-click

Setup takes under 3 minutes, connect your Google Business Profile in 2 clicks

Questions local business owners actually ask

Straight answers before you start your free trial.

Only if you let it. Every AI-drafted response sits in a queue for your 1-click approval by default. Auto-approve rules are opt-in, you choose exactly which conditions (star rating, confidence threshold, keyword filters) are safe to post automatically, and you can turn auto-approve off entirely at any time.