Terms of Service

Last updated July 2026

These Terms of Service ("Terms") govern your access to and use of Praisegrid. By creating an account, you agree to these Terms.

Using Praisegrid

You must provide accurate account information and are responsible for activity that happens under your account. You agree to use Praisegrid only for lawful purposes and in a way that doesn't infringe on the rights of others or restrict anyone else's use of the service.

Subscriptions and billing

  • Paid plans are billed in advance on a monthly or annual basis, as selected at signup.
  • You can cancel at any time; access continues through the end of the current billing period.
  • Free trials convert to a paid subscription unless canceled before the trial ends.

AI-generated content

Praisegrid uses AI to draft review responses based on your business's tone and past replies. You're responsible for reviewing AI-drafted responses before they're posted publicly, particularly if auto-approve rules are enabled.

Termination

You may stop using Praisegrid and close your account at any time. We may suspend or terminate accounts that violate these Terms or misuse the service.

Changes to these Terms

We may update these Terms from time to time. We'll notify you of material changes before they take effect.

Contact us

Questions about these Terms? Email us at support@praisegrid.com.